Returns & Exchanges
At Coromandel Watch Co., we stand by the craftsmanship of our timepieces and offer a 30-day return window for items in original, unworn condition. Whether you require a different style or a full refund, our team is committed to ensuring your complete satisfaction with your purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully place the watch in its original presentation box, ensuring all protective films, manuals, and warranty cards are included to qualify for a full refund.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your shipping carton, covering any previous delivery markings.
- 4.Quality Inspection & Refund
Once our horologists verify the condition of the returned timepiece, we will process your refund or dispatch your new exchange within 3-5 business days.